Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce division, based in the Greater Lucknow area. The role involves overseeing cluster-level operations to ensure fast, reliable delivery performance.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team in the Greater Lucknow area. This position sits within Amazon's rapid-delivery business and carries responsibility for managing operations across a defined cluster of fulfilment or delivery nodes.
The Cluster Manager will be expected to drive operational efficiency, maintain service-level standards, and coordinate with on-ground teams to support Amazon NOW's commitment to ultra-fast delivery. The role demands strong leadership, a data-driven mindset, and the ability to resolve bottlenecks quickly in a fast-paced environment.
Key responsibilities may include:
- Overseeing day-to-day operations across multiple stations or dark stores within the assigned cluster
- Monitoring key performance indicators and implementing corrective actions as needed
- Managing, mentoring, and developing frontline and supervisory staff
- Collaborating with cross-functional teams including logistics, HR, and finance to meet business targets
This is an opportunity to be part of one of Amazon's high-growth quick-commerce verticals, working in a dynamic, customer-obsessed environment that rewards initiative and operational excellence.