Cluster Manager – Amazon NOW
Amazon is hiring a Cluster Manager for its Amazon NOW quick-commerce division, based in the Greater Lucknow area. The role involves overseeing cluster-level operations to ensure fast, reliable delivery.
About the role
Amazon is looking for a Cluster Manager to join its Amazon NOW team in the Greater Lucknow area. This position sits within Amazon's quick-commerce vertical, which focuses on delivering orders to customers in the shortest possible time.
The Cluster Manager will be responsible for managing operations across a defined cluster of locations, ensuring that delivery performance, team productivity, and service quality consistently meet Amazon's standards.
Key responsibilities for this role include:
- Overseeing day-to-day cluster operations for the Amazon NOW programme
- Managing and mentoring frontline delivery and operations teams
- Monitoring key performance metrics and driving continuous improvement
- Coordinating with cross-functional teams to resolve operational challenges
This is an opportunity to be part of a fast-growing, high-impact business unit within one of the world's leading e-commerce companies, working in a dynamic, on-ground operations environment in the Greater Lucknow region.