Branch Manager – Retail Gold Loan
The employer is hiring a Branch Manager to lead retail gold loan operations at a branch in Kota, Rajasthan. The role involves overseeing branch performance, customer acquisition, and team management.
About the role
The employer is seeking an experienced Branch Manager to head retail gold loan operations at its Kota, Rajasthan branch. The incumbent will be responsible for driving business growth, ensuring operational efficiency, and delivering strong customer service within the gold loan segment.
Key responsibilities include:
- Branch Operations: Oversee day-to-day functioning of the branch, ensuring adherence to processes and compliance standards.
- Business Development: Drive gold loan disbursements and portfolio growth through targeted customer acquisition and retention strategies.
- Team Leadership: Recruit, train, and manage branch staff to meet performance targets and maintain high service quality.
- Customer Relationship Management: Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
This is a leadership role suited to professionals with a background in retail lending or gold loan products, combined with proven branch management experience. Candidates based in or willing to relocate to Kota, Rajasthan are encouraged to apply.