Branch Manager – Retail Gold Loan
The employer is seeking a Branch Manager to lead retail gold loan operations at a branch in Kota, Rajasthan. The role involves overseeing branch performance, customer acquisition, and team management.
About the role
The employer is looking for an experienced Branch Manager to head its retail gold loan business at a branch located in Kota, Rajasthan. This is a leadership role focused on driving branch growth, ensuring operational efficiency, and delivering strong customer service outcomes.
The selected candidate will be responsible for managing day-to-day branch operations, achieving disbursement and collection targets, and building a high-performing team. A key aspect of the role involves acquiring new customers while maintaining strong relationships with existing ones.
Key Responsibilities:
- Oversee all branch operations related to retail gold loan products
- Drive business targets including loan disbursements and portfolio quality
- Lead, mentor, and manage branch staff to ensure productivity and compliance
- Ensure adherence to regulatory and internal process guidelines
- Build and maintain customer relationships to support business growth
This position is suited to a results-driven professional with prior experience in gold loans, retail lending, or branch banking, and a demonstrated ability to manage teams and meet business objectives.