Branch Manager – Gold Loan
The employer is seeking an experienced Branch Manager to lead gold loan operations at its Dibrugarh, Assam branch. The role involves overseeing branch performance, sales, and customer service for gold loan products.
About the role
The employer is looking for a capable and driven Branch Manager – Gold Loan to manage day-to-day operations at its Dibrugarh branch in Assam. The selected candidate will be responsible for driving business growth, ensuring operational efficiency, and maintaining high standards of customer service within the gold loan segment.
Key responsibilities include managing branch staff, monitoring loan disbursement targets, ensuring compliance with internal policies and regulatory guidelines, and building strong relationships with customers and the local community to expand the branch's portfolio.
The ideal candidate should possess prior experience in gold loan or retail lending operations, along with demonstrated leadership skills and the ability to manage a team effectively. Strong knowledge of the local market in and around Dibrugarh will be an added advantage.
- Lead and supervise branch operations for gold loan products
- Drive sales targets and monitor branch performance metrics
- Ensure adherence to compliance, audit, and risk management standards
- Recruit, train, and mentor branch staff
- Build and maintain customer relationships to support business growth