Branch Manager – Gold Loan
The employer is seeking an experienced Branch Manager to lead gold loan operations at the Vikasnagar, Dehradun branch, driving business growth and ensuring smooth day-to-day branch functioning.
About the role
The employer is looking for a capable and motivated Branch Manager – Gold Loan to oversee operations at its Vikasnagar, Dehradun location in Uttarakhand. The selected candidate will be responsible for managing the full scope of branch activities related to gold loan products.
Key responsibilities include leading branch performance, achieving business targets, managing a team, and ensuring high standards of customer service. The role requires maintaining compliance with internal policies and regulatory guidelines while driving portfolio growth.
- Manage end-to-end gold loan branch operations
- Lead, mentor, and motivate branch staff
- Drive loan disbursement targets and business development
- Ensure adherence to compliance and risk management standards
- Deliver excellent customer experience and resolve escalations
This is a leadership role suited to professionals with prior experience in gold loan or retail lending operations, strong people management skills, and a results-driven approach.