Branch Manager – Gold Loan
The employer is seeking an experienced Branch Manager to lead gold loan operations at its Dibrugarh, Assam branch, overseeing business growth, team management, and customer service delivery.
About the role
The employer is looking for a motivated and results-driven professional to join as Branch Manager – Gold Loan at its Dibrugarh branch in Assam. The selected candidate will be responsible for managing end-to-end branch operations with a focus on the gold loan business vertical.
Key responsibilities include driving branch-level business targets, ensuring operational efficiency, and maintaining compliance with internal policies and regulatory guidelines. The role also involves leading and mentoring the branch team to achieve consistent performance outcomes.
The ideal candidate will possess strong knowledge of gold loan products, sound understanding of lending operations, and proven experience in branch or team management within the financial services sector. Excellent interpersonal and communication skills are essential for building and sustaining customer relationships.
- Manage daily branch operations and gold loan disbursements
- Drive business growth and meet assigned targets
- Lead, train, and motivate branch staff
- Ensure adherence to compliance and risk management norms
- Build strong customer relationships and handle escalations