Branch Manager – Gold Loan
The employer is seeking an experienced Branch Manager to lead gold loan operations at its Dibrugarh, Assam branch, overseeing business growth, team management, and customer service delivery.
About the role
The employer is looking for a capable and results-driven Branch Manager – Gold Loan to manage day-to-day operations at its Dibrugarh branch in Assam. The selected candidate will be responsible for driving gold loan business performance while ensuring compliance with internal policies and regulatory guidelines.
Key responsibilities include:
- Managing overall branch operations and achieving gold loan disbursement targets
- Leading, mentoring, and motivating the branch team to deliver consistent performance
- Building and maintaining strong customer relationships to drive retention and acquisition
- Ensuring adherence to credit quality standards, risk management practices, and audit requirements
The ideal candidate should have a solid background in gold loan or secured lending products, along with proven experience in branch or team management. Strong communication skills and a customer-first approach are essential for this role.
This is an opportunity to be part of a well-established financial services organisation and contribute meaningfully to its retail lending growth in the North-East India region.