Assistant Manager – CRM
The employer is seeking an Assistant Manager – CRM to join their team in Bengaluru, Karnataka. This role focuses on customer relationship management within a leading engineering and construction organisation.
About the role
The employer has an opening for an Assistant Manager – CRM based in Bengaluru, Karnataka. The successful candidate will be responsible for managing and strengthening customer relationships, ensuring high levels of client satisfaction across relevant business functions.
This position calls for a proactive professional with a solid background in CRM processes, client communication, and cross-functional coordination. The role involves handling customer queries, tracking interactions, and supporting the broader sales or operations team in delivering a seamless customer experience.
- Manage end-to-end customer relationship activities
- Coordinate with internal teams to resolve client concerns promptly
- Maintain accurate records of customer interactions and follow-ups
- Support process improvements within the CRM function
Candidates with relevant experience in CRM or client servicing roles and a demonstrated ability to work in a dynamic, large-scale organisational environment are encouraged to apply.