Assistant Manager – CRM
The employer is hiring an Assistant Manager – CRM based in Bengaluru, Karnataka. This role sits within the Customer Relationship Management function and offers an opportunity to grow within a leading organisation.
About the role
The employer is seeking a motivated and detail-oriented professional for the position of Assistant Manager – CRM at its Bengaluru, Karnataka office. The successful candidate will be responsible for managing and strengthening customer relationship processes within the organisation.
This role requires a candidate who can effectively handle CRM operations, coordinate with internal teams, and ensure a high standard of customer engagement and satisfaction. The position demands strong communication skills, analytical thinking, and a proactive approach to problem-solving.
- Manage day-to-day CRM activities and customer interaction workflows
- Coordinate across departments to resolve customer queries and concerns efficiently
- Maintain accurate records and generate reports to support business decisions
- Support the implementation and improvement of CRM systems and processes
This is a promising opportunity for professionals looking to advance their career in customer relationship management within a reputed and established organisation based in Bengaluru.