Account Manager – US (MCCF)
An Account Manager is sought to manage and grow US-based merchant accounts within the MCCF division, operating from Hyderabad, Telangana, India.
About the role
This role is focused on managing a portfolio of US-based merchant accounts as part of the MCCF (Merchant Credit and Collections Finance) function. The position is based in Hyderabad, Telangana, and involves working closely with merchants to support account health, resolve issues, and drive business growth.
The successful candidate will serve as a primary point of contact for assigned accounts, coordinating internally across teams to ensure merchant needs are addressed effectively and in a timely manner.
- Account Management: Oversee and nurture relationships with US-based merchant accounts
- Cross-functional Collaboration: Work with internal teams to resolve account-related issues and escalations
- Business Growth: Identify opportunities to improve account performance and merchant satisfaction
- Reporting: Track and communicate account metrics and progress to relevant stakeholders
This is an opportunity to join a large-scale e-commerce and technology organisation in a role that bridges merchant relations and financial operations within a US-focused business unit.